Privacy notice

1. CONTROLLER

Oy Capful Ltd
VAT Number: 0488787-6
Visiting address: Eteläesplanadi 22 A, 00130 Helsinki
Postal address: Eteläesplanadi 22 A, 00130 Helsinki

2. CONTACT PERSON FOR REGISTER ISSUES

Contact person: Jari Puhakka
Phone: 010 281 3960
E-mail address: info@www.capful.fi

3. THE NAME OF REGISTER

Capful customer register

4. PURPOSE FOR PROSESSING PERSONAL DATA

Customer register is used to manage existing and potential customer organizations’ and contact persons’ information.
Information in the register can be processed for the purposes of managing customer relationship or assignment, managing and maintaining customer service, Capful’s marketing and service sales, and stakeholder communication and information. We also use the register for sending electronic bulletins, newsletters or invitations, as well as informing and marketing expert services and events.

Personal data may be processed by Capful also for necessary actions related to managing other customer relationships.
In addition, personal data will be processed to meet the needs of invoicing, orders, contacts, errands and reporting.
Capful also processes data for general purposes of developing, planning, and monitoring its business operations.

5. DATA CONTENT OF THE REGISTER

The following information may be stored in the register:

Basic information, such as surname and given name, organisation, organisation’s ID number, title, work address, e-mail address and telephone number.

Information related to the customer relationship between the data subjects and Capful, such as order details, customer history, communication and marketing authorizations and prohibitions, as well as other communications between the parties. Other information provided by the Registered itself may also be stored in the register.

Other information related to an account, such as information on how to use a registered aggregated website, such as a user’s browser, IP address, time and duration of visit, pages visited, web address and server from which the user is entered the website, as well as website behavior related data collected by third parties (such as Google Analytics). In addition, we may collect information about terminal equipment using cookies.

Other information related to the provision, purchase, use and development of services, marketing and sales or otherwise relevant to the management or development of a customer relationship.

6. PERSONAL DATA RETENTION PERIOD

Capful retains personal data in the register until the grounds for the preservation of personal data are terminated. The time of storage is governed by the legislation in force.

7. REGULAR SOURCES OF INFORMATION

Information is obtained primarily from the following sources:

Organisations and contact persons themselves, registered customer relationships, service usage, communications and transactional events, and public sources of organisations.

Capful's stakeholders, external service providers such as directory service companies, public sources, and registrars.

8. REGULAR TRANSFERS OF DATA AND TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION OR THE EUROPEAN ECONOMIC AREA 

Personal data will not be disclosed outside the parties of Capful. Customer data will not be transferred outside the European Union or the European Economic Area.

9. PROTECTION PRINCIPLES OF THE REGISTER

The registry is stored mainly in digital format. Any manual material will be kept in a locked space that is only accessible to individuals who are entitled to access. The data is collected in databases that are protected by firewalls, passwords and other technical means. Databases are located in locked spaces. Backups are located on the servers of an external service provider. They are protected by general practice agreements between our (Capful Oy) and our service providers. The use of digital material containing personal data is only eligible for the Capful employees of the non-disclosure agreement or those who are a partner and have the right to process personal data and who are bound by a separate data protection requirement.

10. THE RIGHT TO INSPECT PERSONAL DATA

The Registered has the right to inspect the information relating to him/her deposited in the customer register of Capful. The Registered may submit its claim for objection in accordance with section 13 of this Privacy notice.

11. THE RIGHT TO CORRECT PERSONAL DATA

The Registered has the right to request Capful to correct any incorrect, unnecessary, incomplete or outdated information about him/her. The request for repair of incorrect, unnecessary, incomplete or outdated information is made in accordance with section 13 of this Privacy notice.

12. THE RIGHT TO ERASE OR RESTRICT PERSONAL DATA

The Registered has the right to require Capful to delete or to limit the processing of their personal data. The request for deletion or limitation of data is made in accordance with section 13 of this Privacy notice.

13. CONTACTS

In all matters relating to this privacy notice and in connection with the exercise of the rights of the Registered, contact must be with the person mentioned in section 2.

Capful may, if necessary, request the Registered to clarify its request in writing. The identity of the Registered will be verified before any other action is taken.

14. UPDATES IN PRIVACY NOTICE

There may be updates to this Privacy notice, for example, as our operating procedures or systems change or when the privacy recommendations change. Updates can also be based on the changing of legislation. We reserve the right to change this Privacy Policy.

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